We have no supply interruptions across the Aldermere catchment. Planned work is under way in two areas and should not affect your water. Check your postcode for anything happening near you.
Enter your postcode to see supply interruptions, planned work and water pressure in your street. We update the map every 15 minutes. You do not need an account.
Every glass of water we supply is treated at one of our four works and tested on the way to your tap. Last year we took 168,000 samples across the catchment and 99.96% met or bettered the standards set in law.
We publish the results for every supply zone, including hardness, chlorine and lead. If you want the figures for your own street, enter your postcode and we will show you the last twelve months.
Why is my water cloudy? · Hard water and limescale · How we treat your water
Our emergency line is open 24 hours a day, every day: 0808 157 0123. Calls are free from mobiles and landlines. Relay UK: dial 18001 then the number. If you would rather we called you, ask us and we will ring back within the hour.
24-hour emergency line 0808 157 0123
Report a problem online →If you rely on water for medical equipment, have a disability, are over 65 or have young children at home, join our Priority Services Register. We will bring bottled water to your door during an interruption, warn you before planned work, and send your bill in large print, braille or audio. It is free and takes five minutes.