Emergencies, 24 hours: 0808 157 0123
A licensed water and sewerage undertaker, regulated under the Water Industry Act 1991.
Serving 1.4 million homes across the Aldermere catchment
Current work — updated 09:20, 21 August 2026

Two supply interruptions,
two planned jobs

We list every job that could affect your water, even where we expect no interruption. Times are our best estimate and we update them as work goes on.

INC-2612 · Supply Incident

Kingsmarsh and Kingsmarsh West

Started 04:10 today · Water expected back by 18:00 today

A burst main on Kingsmarsh Road has left around 4,300 homes without water or with low pressure.

INC-2613 · Water quality Incident

Netherfold Bridge and Cawden Moor

Started 09:30, 20 August · Expected to clear by midday, 22 August

Water may look brown or cloudy after a repair nearby. It is safe to drink, and it will clear.

PLN-1188 · Mains work Planned

Thornbeck

24 August to 11 September · 08:00 to 17:00, Monday to Friday

We are replacing 1.2 kilometres of Victorian main on Thornbeck Hill. Your water should stay on throughout.

PLN-1191 · Mains work Planned

Sedgewater and Ellerby Cross

1 to 4 September · Overnight, 22:00 to 05:00

We are cleaning the Sedgewater service reservoir overnight. You may hear pumps and notice lower pressure after 22:00.

In your area

Supply interruptions, planned work and water quality notices across the Aldermere catchment. Enter your postcode to see only what affects your street.